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What You Need to Know Before You Play

Access to betasus depends on your state's laws — we're available where local law permits, and these terms spell out exactly what that means for your account, your data, and your rights. Read this before you fund your wallet with PayPal, Venmo, or Play+.

State-by-state eligibilityAccount data rightsPayPal, Venmo, Play+ contextContact path for disputesPolicy update notices
betasus What You Need to Know Before You Play
POLICY CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about your rights under these terms, want to request a copy of the data we hold on your account, or need to flag a dispute about an eligibility decision, there are three direct ways to reach us. Each channel is staffed by account specialists who can pull your verification record and respond with specifics — not a canned reply.

Team online

Live Chat — Account Disputes

Open the chat icon in the mobile app or on the desktop site. Reference your account ID and describe the legal or eligibility question; a specialist responds with the relevant policy clause.

Email — Data and Rights Requests

Send your data-access or correction request to our support email. Include your registered name, account number, and the specific data category you want reviewed or deleted.

Account Settings — Policy Preferences

Manage communication consent, review accepted terms versions, and submit a formal objection to data use directly inside your account settings panel without contacting support.

DATA AND ACCOUNT SECURITY

How We Handle Your Information Under These Terms

Your account data — including identity documents uploaded during verification and payment details linked to PayPal, Venmo, or Play+ — is stored under encryption and accessed only for the purposes described in these terms. We do not sell your data to third parties. Retention periods follow state-law minimums, and you can request a full export or deletion once your account is closed and any pending withdrawals are settled.

Encrypted Identity Storage

Documents you submit for verification — government ID, address proof — are stored encrypted and purged when retention requirements are met under applicable state rules.

Cookie Policy and Consent

We use session cookies for login continuity and analytics cookies to improve page load times. You can adjust cookie consent in your browser or through the cookie settings link in the site footer.

Payment Data Handling

Your PayPal, Venmo, or Play+ account details are never stored on our servers after a transaction completes — we hold only the last-four identifier and the transaction reference.

Right to Correct or Remove Data

You can request a correction to any personal record we hold, or ask us to remove it once your account is fully closed. Submit the request through email or live chat with your account ID.

Answers to What You Actually Asked

These are the questions we get most often about account eligibility, data rights, and how our terms apply to specific situations. If your question isn't here, live chat is the fastest way to get a policy-specific answer.

When you create an account, we run a location check against current state law. If your state doesn't authorize this type of platform, we'll let you know at that step — not after you've entered payment details.

Yes. Email our support team with your registered name and account ID, specifying that you want a full data export. We process these requests in line with applicable state privacy rules.

We hold only the transaction reference and last-four identifier for the legal retention period, then delete them. We never retain full payment credentials after your account is closed and withdrawals settled.

We email your registered address before any material change takes effect. The updated version is also published here with a revision date, so you can compare it against the version you originally accepted.

Open a live chat or send an email with your account ID and the decision you want reviewed. A specialist will pull your verification record and walk you through the specific policy clause that applies.

Account control tools are described in a separate section of your account settings. These legal terms cover eligibility, data rights, payment verification, and how to contact us — not the full range of account features.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.